Shipping & Handling

  • The shipping & handling cost for your order is based on the total items in your cart prior to application of any discounts or promotions. Shipping and handling will be charged at the time of shipment.
  • Standard ground delivery to the lower 48 states will be within 3 to 10 business days once the package has shipped. Orders are shipped on business days only. Business days are Monday-Friday, excluding federal holidays within the United States.
  • Our Standard shipping rates are below with one exception...  Want to try something new? Our packette 5-packs ship for only $2 for the 1st pack, and if that is all you are buying each additional pack is only $1! So go ahead, give something new a try! It's also a great way to share Jaqua with friends and family!
  • You may also choose to upgrade the shipping method for faster delivery. If you choose to upgrade the shipping method, Next Business Day orders must be received by 11:59 a.m. PST and 2nd Business Day orders must be received by 11:59 a.m. PST or your order will not be processed until the following business day.
  • Note, no Saturday deliveries.
  • Depending upon the items purchased and the shipping destination, different shipping methods will be available. We use a variety of shipping carriers (UPS, FedEx, USPS). If your address is not deliverable by a particular carrier, please call our customer service department to place your order 888-635-5251. Shipping charges for orders returned as undeliverable, and/or orders that have been refused will be charged to the customer.
  • Jaquabathandbody orders are all shipped without a signature required. If you want signature required you must call our customer service department to place your order and a $3.00 signature fee will apply.
  • If one or more of the products ordered contains ingredients that are considered hazardous materials (e.g., alcohol-based fragrances), then shipping restrictions apply. Hazardous materials must be shipped via ground and may not be delivered to P.O. boxes. For any questions, please contact customer service at 888-635-5251. 

US Ground Flat Per Item Shipping Rates:

$5.95 Flat Fee +$1.00 Per Item

 

US Expedited Shipping Rates:

Order Size 2nd Day Next Day
$0.00 - $10.00 $31.95 $56.95
$10.01 - $50.00 $34.95 $59.95
$50.01 - $100.00 $37.95 $62.95
$100.01 - $250.00 $39.95 $64.95
$250.01 or more $42.95 $67.95

 

Canada Shipping Rates:

Order Size Cost
$0.00 - $10.00 $15.95
$10.01 - $25.00 $25.95
$25.01 - $50.00 $35.95
$50.01 - $75.00 $38.95
$75.01 - $100.00 $45.95
$100.01 - $250.00 $48.95
$250.01 or more $55.95

 

Shipping to Canada:

  • Canada Standard Shipping Rates. Call for other available methods of shipping.
  • Standard delivery for Canada 7 - 20 business days.
  • No expedited or overnight delivery is available
  • Certain products are not available for shipment to some Canadian addresses.
  • Canada Post will not be an option for all addresses, but may be required for some destinations.

 

Alaska & Hawaii

  • Standard delivery will be within 4 to 14 business days. USPS Only
  • Refer to the Shipping & Handling chart listed above for all delivery charges.
  • Certain products are not available for shipment to these areas.

 

Puerto Rico & U.S. Territories

  • Standard delivery will be within 21 to 30 business days. USPS Only
  • Refer to the Shipping & Handling chart listed above for all delivery charges.
  • Certain products are not available for shipment to these areas.

 

P.O. Boxes

  • The United States Postal Service will not be an option for all addresses, but may be required for some destinations.
  • Standard delivery will be within 4 to 14 business days.
  • Express delivery is not available.
  • Certain beauty products are not available for shipment to these areas.

 

APO/FPO Delivery Time

  • Standard delivery will be up to 30 business days.
  • All packages are shipped via the United States Postal Services. Express delivery is not available.
  • Refer to the Shipping & Handling chart listed above for delivery charges.
  • Certain products are not available for shipment to these areas.
  • Delivery to a stateside APO/FPO box will be made in 10 business days. Actual delivery time to the recipient's location may take up to a total of 30 business days or more.

 

Notes on Holiday Shipping

  • Orders are not shipped out or delivered on Federal Holidays.
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